Social media sites enable us to interact and communicate with our customers in a way that traditional websites cannot. We use social media as part of our commitment to transparency and to provide information to our customers and stakeholders.
We have a presence on several social media platforms that you can use to keep up to date with Chimerix news and activities. These accounts are subject to our community guidelines, which can be reviewed below.
We encourage you to interact with us by following us on social media and discussing relevant topics. However, Chimerix expects that followers will be respectful of others. Please read through these simple rules, and check back from time to time because they may change:
Due to the unique legal requirements in which we operate, we cannot offer medical advice or otherwise engage in a promotion or discussion about specific products or treatment options—ours or other companies’—on our social properties. Your physician remains your best source of information about medicines and treatments, authorized in your country of residence.
The following content is not acceptable and can be subject to deletion, and we reserve the right to block users who violate these terms:
Content that includes profane, defamatory, libelous, offensive, or demeaning language (including images, videos, and links)
Content that is misleading, fraudulent, or deceptive
Disparaging or threatening comments about others
Content about specific products or treatment options
Posts that are excessively repetitive, disruptive to the community, and/or are SPAM-like in nature
Posts containing proprietary, confidential, sensitive, or non-public information about, or related to, Chimerix or any other person or company, are not acceptable; similarly, posts related to current or future litigation in which Chimerix is involved are not acceptable
Posts that contain links, including those to videos, not owned by Chimerix
Posts sharing personal information about you and any connection to Chimerix
Please keep in mind that Chimerix does not verify, represent, or endorse any opinions or information expressed by third-party organizations or individuals posting content to the Chimerix social properties, and that any content posted by anyone other than Chimerix is the responsibility of the submitter and not Chimerix.
The Chimerix social properties are not places to report any medical adverse events or reactions or product complaints. If you believe that you have experienced any medical-adverse events or reactions from a Chimerix product, please consult your physician or pharmacist immediately. If you believe you have experienced an adverse event when using our product, please contact us through the patient inquiries numbers (U.S. only) or your local affiliate contact listed here. Should you accidentally include an adverse event report in your post, Chimerix may need to contact you to find out more information. This is due to regulatory requirements concerning safety reporting. In the United States, you may also report side effects to the U.S. Food and Drug Administration (FDA) or by calling 1-800-332-1088
We do not aim to store your social media profile unique ID, email, or other personal details. However, in case of an adverse event or product issue, we would need to store information about you, such as your name or location. This information is required to be submitted to the Chimerix Drug Safety department and/or regulatory authorities.
Medical and health topics may be discussed on Chimerix social properties but should not be construed as medical advice.
Please note that we may unfollow a user who dramatically changes his/her mission and objectives, or whom we feel violates our community guidelines.
We want all of Chimerix fans to feel free to share. However, because our social media profiles are public and anyone can engage with us, we cannot be responsible for views expressed other than our own. Please read at your own risk and know that, while we are listening, we cannot certify or validate the accuracy of statements made by the Chimerix fan community, and opinions expressed by outside users on our social media properties are not representative of the opinions of Chimerix.
We reserve the right to remove any of our social media platforms and its contents at any time. Please check often for updates, as we reserve the right, at our sole discretion, to modify these community guidelines at any time. Your use of our social media properties indicates your acceptance of any revisions to these terms. Also, while these rules cover most common situations, they cannot anticipate everything. Consequently, Chimerix may take any actions it deems appropriate to ensure a particular site is not disrupted or abused in any way.